Sunday, May 04, 2008

Aston’s in Jurong – Update

C says:

Clearly I spoke too soon when I said that the new Aston’s in Jurong East had no teething problems – they simply took a while to show up. We were there for dinner again with A’s parents, and it was an appalling experience.

Firstly, we waited more than half an hour for our food, only to be told that only 2 of the 4 chicken wings that we ordered were available. Fine, we accepted a refund for the other 2. Then, food arrived in bits and pieces. The Porterhouse that A’s parents ordered was too rare; they were probably rushing so took it off the grill too soon.

Then only one of the 3 soups arrived, and it tasted bland and watery. After waiting for the other 2, we were told that they’d run out of soups. Fine. So we asked for two corn on the cobs instead. THEN the garlic bread for the soup had ALSO run out, and by then I swear my patience was running dangerously thin, so we simply asked for extra corn to cover it.

The corn arrived and it was stone cold and undercooked. So off we had to go to get them to heat it up for us. All in all, what should have been a quick and simple dinner at a neighbourhood coffee shop turned out to be a long drawn and unnecessarily stressful affair.

Looks like we’re back to square one for places to eat when we visit A’s folks. Dang.

A says:

I pity the poor waitstaff who have to deal with angry customers. But seriously, if it’s going to take so long and you’re in danger of running out of food, at least tell the customers first. At least then they know what to expect and can’t complain. Botak Jones used to do it.

I seriously hope our corn wasn’t spat into. I know one waiter who told me all sorts of shit about what they’d do to the stuff sent back.

1 comment:

red fir said...

I live nearby. Sounds really bad.

Try the braised duck rice at the coffee shop round the corner when you are in the vicinity. It's really good. =)